Avera Hair Studio Salon Policies
Your appointment is specially scheduled for you. Therefore it is very important to Avera Hair Studio to make sure you get every opportunity to get the appointment you want. Below are some policies that Avera Hair Studio follows to create excellence in your experience.
Booking Deposit
When booking an appointment you will be asked to put a 10% deposit on your service. This deposit will be put towards your total at the time of service.
48 Hour Notice
We do please ask that you cancel or reschedule your appointment 48 hours before if necessary. If not your 10% deposit will be forfeited.
Day of Cancelation/No Show
If an appointment cancelation day of or no show day of happens you will forfeit your 10% deposit and are subject to paying 100% of the remaining balance of your services.
Consultations
Will be required to pay deposit at time of booking. Once consultation is completed and decided to book following appointment the original 10% deposit will be put towards that pre-booked appointment. If appointment is not made the 10% deposit will be refunded.
Refund/Rework Policy
There are no refunds with Avera Hair Studio. We guarantee 7 days for all services. If you are unhappy with your outcome we do offer reworked services free of charge up to the original amount of the service within that 7 day period.
Product Exchange
If you aren’t loving your products when using them at home, please bring them back for an equal switch for another product. No monetary refunds can be given once the product is opened.
108 W. McKey Street Ocoee, FL 34761
HAIR STUDIO HOURS
SUNDAY: CLOSED
MONDAY: CLOSED
TUESDAY: 10AM - 7PM
WEDNESDAY: 10AM - 7PM
THURSDAY: 10AM - 7PM
FRIDAY: 10AM - 5PM